This policy explains what personal data Thnkers collects when you use this website or contact us, why we collect it, and the rights you have over it. We keep it short and specific, because a privacy policy nobody can read protects nobody.
Who we are
The data controller is Tatiana Zhidulova, sole proprietorship trading as Thnkers (Italy), VAT IT18730301001. For any question about your data, or to exercise the rights below, write to will@thnkers.com. We have not appointed a Data Protection Officer, as the law does not require one for our activity.
What we collect and why
Contact and enquiry forms: the name, company, work email, budget range and project details you submit. We use these solely to respond to your enquiry and, if we work together, to manage the engagement. The legal basis is our legitimate interest in answering the people who contact us, and taking steps at your request before entering a contract (Article 6(1)(f) and (b) GDPR).
Waitlist and newsletter: the email address you provide, used to send the updates you asked for. The legal basis is your consent (Article 6(1)(a) GDPR), which you can withdraw at any time.
Analytics: aggregate, non-identifying usage data — only if you accept analytics cookies (see the Cookie Policy). We do not build advertising profiles.
Who processes it
We use a small set of processors to run the site and our operations — hosting, a CRM for enquiries, and an email platform for the newsletter and waitlist. Each is bound by a data-processing agreement and may only use your data on our instructions. We do not sell personal data. A current list of processors is available on request.
Some processors may be located outside the EU/EEA. Where that is the case, transfers are covered by an adequacy decision or Standard Contractual Clauses.
How long we keep it
Enquiry data is retained for as long as needed to respond and, where a relationship follows, for the life of that engagement plus the period required by Italian tax and accounting law (generally 10 years). Waitlist and newsletter data is kept until you unsubscribe. You can ask us to delete your data at any time.
Your rights
Under the GDPR you have the right to access, correct, delete, restrict or object to the processing of your personal data, and the right to data portability. Where processing is based on consent, you can withdraw it at any time without affecting prior processing.
To exercise any of these, write to will@thnkers.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, garanteprivacy.it) or with the authority in your EU country of residence.
Changes
If this policy changes materially, we will update the date above and, where appropriate, notify you.