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Your shop app is a website pressed into a phone
Customers decide on a small screen, between other things. What changed when a pattern shop rebuilt its app around that.
Insights.
Cosa troviamo quando guardiamo da vicino: costi che nessuno ha contato, processi che nessuno ha messo per iscritto, numeri dai nostri progetti.
Gli articoli sono disponibili solo in inglese.
- Sbloccare
Buying software without a six-month risk: research, a pilot in days, then small steps
An error found on day one costs one unit to fix. Found after launch, it costs up to a thousand. How to buy accordingly.
- Sbloccare
Most digital projects miss their goal. The consulting firms agree on why.
McKinsey, BCG and Bain surveyed thousands of companies. Their numbers differ. Their conclusions don't.
- Sbloccare
Build or buy? A checklist for mid-sized companies
Building your own system got faster. Running it still costs more than building it. Twelve questions to decide.
- Gestire da soli
Homework review that doesn't need the teacher's head
Automated checking fails when the criteria aren't written down. Write them first, and the rest takes two weeks.
- Vedere l’azienda
Four systems, none of them agree: connecting ERP, CRM and spreadsheets without replacing the ERP
The problem is rarely the chart. It is the data underneath. One data model in your own words, and the ERP stays.
- Gestire da soli
Missed lessons and moved lessons: the two costs a school doesn't count
Empty chairs cost money. Reschedules cost the director's time. Both are measurable, and both shrink with the right setup.
- Sbloccare
From PDF and DWG drawings to a priced draft: what a drawing assistant can and can't do
Software can read a specification and propose a bill of materials. It should never send a quote on its own.
- Plasmare il mercato
Your loyalty programme is not why contractors buy from you
One in ten contractors names loyalty programmes as the reason they stay. What the other nine want is work.
- Vedere l’azienda
Your business runs on a spreadsheet. Here is what the audits found.
Nine in ten audited business spreadsheets contained serious errors. When a spreadsheet is fine, and when it has become the system.
- Gestire da soli
You have a CRM. Nobody uses it. Here is why.
Most CRMs describe an average business. Yours isn't one. A ten-minute test and what to do with the result.
- Plasmare il mercato
Dealers order by WhatsApp. A portal should start there.
Dealers don't resist portals. They resist anything slower than a message. A migration plan in five steps.
- Gestire da soli
The owner's week: where 40% of it goes
More than half of Europe's small-business owners spend over 40% of their time on admin. Here is how to find your own number.
- Più vendite
What 57,494 owner messages taught us about trust
Buyers don't believe brochures. They believe other owners. A dealer's community chat turned out to be its best sales asset.
- Sbloccare
Why the first quote wins, and why nobody can prove it
Lost requests leave no trace. Here is what the research on response time says, and how to see your own numbers.
- Gestire da soli
Why we said no to the payment button
A music school asked for online payments. The problem was underneath. What we built, and what the director got back.
- Sbloccare
CPQ software or a quoting system built around your rules? A test for manufacturers
When a box is the right answer, when it isn't, and why two of five configurator projects in one study never paid back.
- Sbloccare
When the engineer is on holiday, the company stops quoting
Key-person dependency is not a staffing problem. It is a structure problem, and it has a test.
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What a phone order really costs a manufacturer
Fifteen minutes a call does not sound like much. Multiply it, then look at what your buyers would rather do.
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Why your quotes take ten days, and what it takes to get them out in one
Four Danish manufacturers went from weeks to hours. None of them started by buying software.
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